Bureaucracy vs. Humanity: When Perfect Systems Meet Imperfect People

Let’s talk about bureaucracy—everybody’s favorite organizational punching bag. Yes, bureaucracy: that elaborate scaffolding of rules, regulations, and procedures that’s supposed to keep our complex institutions humming along smoothly. Every large organization—from Fortune 500 companies and sprawling government agencies to your local homeowners’ association—relies on some kind of bureaucratic structure. It’s easy to see why: bureaucracies […]

The post Bureaucracy vs. Humanity: When Perfect Systems Meet Imperfect People first appeared on Reflections from a nerd.